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Help IT and business managers improve the way they manage
their information technology resources. Practice areas include:
 Governance - working with enterprise groups that oversees the IT function
Customer Relationship Management - maintaining successful business relationships with IT customers, ranging from senior executives to end-users
IT Planning – aligning IT with customer’s business direction
IT Performance Measurement – measuring and assessing IT performance
IT Budgeting and Cost Management – allocating resources and monitoring their use
IT Cost Recovery - implementing a fair and administratively efficient methodology for assigning IT expenses to customers
Project Management – planning, managing and monitoring IT projects
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